I just got some new Bose headphones. This is my third pair, the last two haven't held up so well. Two years seems to be the shelf life for these suckers, but that's alright. After about two years, my wallet starts itching for another pair, and then life's grand again.
In any case, they ship them to you at a third of the price of a new pair, as some sort of goodwill programme they extend to their customers. $150 headphones for $60? I'm ok with that. The first pair broke when the ear connectors came apart. This time, my Chinese cat Titus was left alone with them in a room for three minutes, which is apparently plenty of time to chew through the cables. So yeah, that happened, then I managed to find a Chinese repairman who soldered them together with bits of old shoelace and gaffer's tape, which worked fine, until the ear cushions came off about six months later. Which is just about exactly two years since I received them as a replacement pair.
So now I've got this new pair, at a significant discount, and the ear sections rotate flat, and the cable disconnects from the headphone portion to make it easier to store, and ... yes, it's just bliss. They make the five minutes of frantically scrabbling to get through the impenetrable packaging totally worthwhile.
And let me just say that after spending three hours on Dell's ridiculous tech support line--which is staffed by everyone except native English speakers--speaking with Bose's customer support service was a dream. No wait, American operators, and absolutely no hassle.
Bose, you get a gold star. Your hardware quality is perhaps dubious, but the sound is unparalleled and customer service is outstanding.
Now quiet please, I'm listening to musiks.
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